Management Lessons from Poet Uncles (part three)
As I said in the last blog post on the subject, one must spend the initial months in spreading a message of love and empathy while checking out and modifying the HR ethos of the organization. For example, as the General Manger of Integral Coach Factory (ICF), I began my tenure by adopting some simple leadership principles, facilitating openness, discarding all meanly protocol and hierarchical straitjackets, gradual dismantling of the stifling bureaucratic systems, building a culture of trust and empathy, welcoming ideation from all levels, stressing importance of rectitude and probity, recognizing those who worked well with purpose and meaning while coming down hard on those who did not. And many other measures in a similar mould. But all this with a caveat. I did say earlier that a leader must contrive, fabricate and improvise to treat everyone with love. But since your love is contrived, you must continue to have control over it. At times, famous words of great poets make y...